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About UsCommitted to Service
Click here for our service standards. We feel it is important for our clients to know what they can expect from us and what we stand for. Our mission is to develop relationships with each of our clients where we become your mortgage advisor and you become a client for life! This is a relatively foreign concept in the mortgage business today as loan officers and lenders tend to come and go very quickly. If you have bought more than one house or refinanced, did you go back to the same lender? Only about one in ten use the same lender a second time. Why? No compelling reason to go back, no relationship established with the client, and no ongoing contact to keep the client informed about how they could profit from opportunities in the marketplace. We are committed to giving you a compelling reason to come back to us again and again (see Benefits of Being a Client), we are committed to building a relationship that you can trust for great rates and great service time and time again, and we are committed to keeping you informed after your loan closes so that you can take advantage of money saving opportunities that may take place in the market. Benefits of Being a Client Once you have completed your first loan with Best Rate Solutions you will receive a $250 discount on all subsequent first mortgage loans with us. It is our way of saying thank you for your business and giving you an incentive to come back to us again and again and become clients for life! You will receive professional monthly updates on mortgage products, tax ideas, and other useful financial information to live your life more effectively. You will receive Annual Mortgage Reviews. Annually we will send you a brief questionnaire to review your mortgage needs and to assist you in staying on track to achieve your financial goals and dreams. We offer Mortgage Planning assistance. Your mortgage is not only your largest monthly debt, if managed correctly, it can also be one the biggest financial tools you have available. Mortgage debt management is often over looked in a client's financial plan and we can help you with that on an ongoing basis. We can help structure financing for coll ege education needs, debt consolidation, cash out for investment property, home equity lines or credit, or whatever your needs may be. If you would like we can also discuss various mortgage options with your Financial Planner or your CPA. We offer referrals to other financial professionals. We have a number of professionals we deal with throughout California. If we have someone in you area we will be glad to refer you to them and make an introduction for you. We offer referrals to real estate professionals. We deal with many top producing real estate professionals throughout California and would be happy to provide you with a referral.
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